Product Support
Everything you need to get the most out of your email hosting.
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Find answers and guides for the most common questions about setting up and managing your email hosting.
Getting Started
Welcome to WebDNS. Setting up your professional email is quick and straightforward. Here's how to get started:
- 1 Create an account — Sign up and choose a plan that fits your needs.
- 2 Add your domain — Enter your domain name and follow the step-by-step DNS configuration guide.
- 3 Create mailboxes — Set up email accounts for yourself and your team.
- 4 Configure your email client — Connect Outlook, Thunderbird, Apple Mail, or any other email client using the settings below.
Managing Your Account
From your customer dashboard, you can:
- Add and manage domains with guided DNS setup
- Create, edit, and delete mailboxes
- Set up email aliases and forwarding rules
- View and manage your subscription and billing
- Monitor mailbox storage usage
- Update your account details and password
Email Client Setup
Use the following settings to configure your email client. These settings work with Outlook, Thunderbird, Apple Mail, iOS Mail, Android, and any other standard email client.
See the configuration tables below for full details.
Troubleshooting
Common issues and solutions to help you resolve email problems quickly. See the troubleshooting section below for detailed guidance.
Covers sending/receiving issues, spam, and password resets.
Email Client Setup
Use the following settings to configure your email client. These settings work with Outlook, Thunderbird, Apple Mail, iOS Mail, Android, and any other standard email client.
Incoming Mail (IMAP)
Receiving emails
Outgoing Mail (SMTP)
Sending emails
Common Issues
Quick solutions to the most frequently encountered problems.
Need further assistance?
Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.
